Frequently Asked Questions

1. What is Thread Craft?
*Thread Craft* is a clothing brand offering high-quality, minimalist streetwear and oversized apparel, designed with comfort and style in mind.
2. Where are your products made?
All *Thread Craft* products are designed and crafted in India, ensuring top-notch quality and durability.
3. What materials do you use?
We use premium, soft-touch cotton fabric in different weights to suit every preference: our t-shirts are crafted from 220 GSM to 240 GSM cotton, while our hoodies are made from 300 GSM to 400 GSM material for added warmth and durability.
4. Do you ship internationally?
Currently, we only ship within India. We hope to expand internationally in the future!
5. How long does shipping take?
Orders are usually processed within 1-3 business days, and delivery takes about 5-7 days depending on your location in India. You’ll receive tracking information once your order ships.
6. Can I return or exchange my order?
We provide return and exchange services for your convenience. Please visit our Returns & Exchanges page for more details.
7. What payment methods do you accept?
We accept major credit/debit cards, UPI, net banking, and Cash on Delivery (COD).
8. How can I contact customer support?
For assistance, reach out to us via email at support@threadcraft.shop or message us on WhatsApp at +91 83204 18906.